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Enhancing the Awareness of Mental Illness: A Program for LNAs and MAs in the Clinical Setting

This program will address the many issues that LNAs and MAs encounter in the clinical setting in their work with diverse patient populations. This learning activity will focus on the needs of patients with mental illness who seek care for a variety of health needs in our acute and ambulatory settings. The presenters will provide an overview of various mental health disorders and will specifically address:

  • risk factors and warning signs for mental health concerns;
  • use of language that reduces discrimination and stigma; and
  • basic definitions and descriptions of symptoms often associated with mental illness, such as delusions, hallucinations, and cogni-tive impairment.

Participants will learn how to use listening skills as a form of gathering infor-mation and providing support and will be taught to recognize when obser-vations related to patients’ mental health should be shared with the health care team.

This program will be presented by Bernie Seifert, MSW, LICSW and Susan Allen-Samuel, MS.

Activity Details
Start Date: December 10, 2018
End Date: December 10, 2018
Time: 8:00 am - 4:30 pm
Location: Dartmouth-Hitchcock, Auditorium E
Lebanon, NH
Download: Event Flyer

Registration for this event has closed. There is still space available. If you would like to attend, you may register as a walk-in the day of the conference. For walk-in registration questions, please e-mail Amanda.E.Sanchez@hitchcock.org.

Registration is online and by credit card only. 

The registration fees are as follows:

  • Dartmouth-Hitchcock and Member Organization Employees: No Charge (advance registration required for planning purposes)
  • NEAH Hospital Employees: $15
  • Others: $25

Preregistration and payment required. The registration deadline is 10 days prior to the activity date. There will be no refunds after that date. A $10 administrative fee will be retained on all refunds requested before the registration deadline. For registration questions, please e-mail clpd.support@hitchcock.org or call (603) 653-1234.

Speakers & Topics
8:00 am - 8:20 am Registration and Continental Breakfast
8:20 am - 8:30 am Welcome and Introduction
8:30 am - 9:30 am General Overview of Mental Health Conditions
9:30 am - 10:15 am "See the Person, Not the Illness"
10:15 am - 10:30 am Break
10:30 am - 11:30 am "In Our Own Voice" Presentation (An individual shares their lived experience with mental illness)
11:30 am - 12:15 pm Interactive Exercise – “Disability Weights”
12:15 pm - 12:45 pm Lunch (provided)
12:45 pm - 2:00 pm Suicide Prevention Discussion
2:00 pm - 2:30 pm Interactive Exercise – “The S Words: Stigma, Stereotype & Suicide”
2:30 pm - 3:00 pm Life Interrupted Presentation (A family member of an individual with mental illness tells their story)
3:00 pm - 3:15 pm Break
3:15 pm - 4:15 pm Interactive Exercises – “Stigmatizing Language” and “What Would You Do?"
Working on Interactive and Listening Skills
4:15 pm - 4:30 pm Discussion and Q&A
Evaluate: "How will you apply what you have learned?"
Learning Outcome(s)

At the conclusion of this learning activity, participants will be able to apply lessons learned to enhance personal interaction with individuals with mental illness in a safe, effective and non-stigmatizing manner.


This activity provides 7.0 hours of continuing education. A Certificate of Attendance will be provided.

Additional Information

For registration questions, please e-mail clpd.support@hitchcock.org.

For accessibility needs, dietary or any other requests, please email Amanda.E.Sanchez@hitchcock.org.

If you do not wish to be included on the conference participant list, please email clpd.support@hitchcock.org to inform us.

The CME and CNE Offices are not liable for expenses incurred by participants due to cancellation or changes in programs.

Parking - In order to accommodate and best serve our patients’ parking needs, we request that all weekday conference and meeting attendees park in Lot 9 and use the Lot 9 shuttle service. Shuttles run approximately every 20 minutes - please allow enough time to accommodate this. For weekend meetings and conferences, onsite parking is permitted. View directions & map to Lot 9.

DHMC Floorplan - Please visit the DHMC Floor Maps page for specific directions on locating the conference room. If your room is not shown, please stop at the information desk for directions.

Area Accommodations - For a list of lodging options in the vicinity of Dartmouth-Hitchcock Medical Center please visit our lodging page.

Type:     Live Activity
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