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The Gift of Presence – An Experiential Approach to Skillful Communication for MAs and LNAs

As an LNA or MA, you are called upon to provide skilled and compassionate care. It is high-stakes, high-stress work with many challenges and rewards. In addition to the knowledge and clinical skills required, you must also be able to speak up and listen effectively, respectfully, and compassionately. Yet, skilled communication like this isn’t easy. Patients and families are anxious, doctors, nurses, and other members of the healthcare team are managing endless urgent tasks and exchanging volumes of information, and as human beings we are all different in how we send and receive information. Sometimes it might feel like the mind and body are racing through the day.

One way to help is to raise awareness about the moments between listening and speaking up. A space where we can access calm and be present for ourselves and others. From here, our communication will arise out of compassion and respect and naturally become more effective.

Join communication specialist, author, and certified applied improv practitioner Beth Boynton and certified mindfulness teacher, professor of communication, and theatre artist, Liz Korabek-Emerson for a dynamic interactive workshop. Our time together will include a brief PowerPoint presentation, experiential activities, facilitated group discussion, case scenarios, reflection questions, and an action plan and handout with resources to help you and your practice long after the workshop is over.

We strongly encourage the use of cameras unless your network does not support them.

Activity Details
Start Date: April 28, 2021
End Date: April 28, 2021
Time: Log In: 12:45 – 1:00 pm
Webinar: 1:00 – 3:00 pm
Location: Virtual - Webex
Download: Event Flyer

Registration is online and by credit card only. Register Now

The registration fees are as follows:

Need-based scholarships are available. Please email amanda.e.sanchez@hitchcock.org with your need.

Preregistration and payment required. The registration deadline is 10 days prior to the activity date. There will be no refunds after the registration deadline has been reached. A $10 administrative fee will be retained on all refunds requested before the registration deadline. For registration questions, please e-mail clpd.support@hitchcock.org or call (603) 653-1234.

If you need to cancel your registration, please call (603) 653-1234 or email clpd.support@hitchcock.org. Cancellations should be made 10 days in advance. If you need to cancel within 10 of this event please email: amanda.e.sanchez@hitchcock.org 

Speakers & Topics
12:45 pm - 1:00 pm Log into Webinar
1:00 pm - 1:15 pm Introduction: Settling in
~ Beth Boynton, RN, MS, CP
~ Liz Korabek-Emerson, MFA
1:15 pm - 1:30 pm Overview of the Day and Explanation of Experiential Learning
  • Ebb Tide
  • Radical Acceptance
~ Beth Boynton, RN, MS, CP
~ Liz Korabek-Emerson, MFA
1:30 pm - 2:00 pm Lecture and Continued Activities
  • In That Moment STAT
  • Sentence at a Time Story
~ Beth Boynton, RN, MS, CP
~ Liz Korabek-Emerson, MFA
2:00 pm - 2:45 pm Case Scenarios
  • Breakout sessions
  • Large group debrief
  • Action plan questions
~ Beth Boynton, RN, MS, CP
~ Liz Korabek-Emerson, MFA
2:45 pm - 3:00 pm Closure
  • The Gift
  • Ritual closing
~ Beth Boynton, RN, MS, CP
~ Liz Korabek-Emerson, MFA
Learning Outcome(s)

At the conclusion of this presentation, (at least 75% of) learners will be able to discuss the value of being “present in the moment” in order to become a more effective, respectful, and compassionate communicator.


This activity provides 2.0 hours of continuing education. A Certificate of Attendance will be provided.

This presentation has received approval for AAMA 2 General category CEUs.

Approval number is 138978.

Type:     Live Activity
7 Registered Users