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DH Ambulatory Nursing Presents
Professional Telehealth Nursing:
More than a Question, Click, and Conclusion

Ambulatory care nurses are managing more virtual patient contacts through telehealth technology than ever before. The desire for easy access to healthcare professionals, efficient problem solving, and lower costs has been steadily rising for decades. Then the emergence of the pandemic led to unprecedented call volumes. This presentation emphasizes the importance of managing symptom-based calls safely, effectively and efficiently while recognizing -- although the interaction is not in-person - it remains professional nursing care. When nurses succumb to the pressure of expediting the management of a symptom-based encounter, there can be a loss of patient satisfaction, confidence and trust.....and even a loss of life.

Activity Details
Start Date: June 11, 2021
End Date: June 11, 2021
Time: Log in: 11:50 am – 12:00 pm
Webinar: 12:00 – 1:00 pm
Location: Virtual - WebEx
Download: Event Flyer

Registration for this event has closed. For questions, please e-mail Amanda.E.Sanchez@hitchcock.org.

Registration is online only. There is no registration fee, but advance registration is required for planning purposes. 

Preregistration required. The registration deadline is 10 days prior to the activity date. For registration questions, please e-mail clpd.support@hitchcock.org or call (603) 653-1234.

Attention Dartmouth-Hitchcock employees: By signing up to attend this training, you are agreeing to attend and D-H is allocating resources for your attendance and participation. If you are not able to attend, as soon as possible you must provide the appropriate notification, ideally more than 24 hour notice in advance (unless your supervisor verifies in writing (email) that emergent circumstances prevented your attendance). If you do not attend the training and fail to provide appropriate notice, you may receive corrective action from your supervisor.

If you need to cancel your registration, please call (603) 653-1234 or email clpd.support@hitchcock.org. Cancellations should be made 10 days in advance. If you need to cancel within 10 of this event please email: Amanda.E.Sanchez@hitchcock.org

Speakers & Topics

Speaker: Kathryn “Kathy” Koehne, DNP, RN-BC

11:50 am - 12:00 pm Webinar Log on
12:00 pm - 12:03 pm Welcome/Introduction
12:03 pm - 12:13 pm Telehealth as Professional Nursing Practice
12:13 pm - 12:23 pm Evidence-based Best Practices
12:23 pm - 12:33 pm Flaws and Failures
12:33 pm - 12:40 pm Documentation
12:40 pm - 12:50 pm Pandemic Impact
12:50 pm - 1:00 pm Question and Answer
Learning Outcome(s)

At the end of this presentation, (at least 75% of) learners will be able to discuss at least three issues of critical importance when practicing telehealth nursing.


Dartmouth-Hitchcock Nursing Continuing Education Council is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

This educational activity carries 1 contact hour.

Receiving Contact Hours

The follow steps must be completed in order to receive contact hours for this event:

  • Register for the event online
  • Attend the event or session(s). A contact hours tracking sheet will be provided.
  • Complete the online evaluation - Must be submitted within 30 days after the activity

    Accessing the Online Evaluation (The evaluation is available the day after the event)

  • Log onto https://ce.dartmouth-hitchcock.org/login.aspx
  • Click on the My Activities link in the left side menu. Then click on the name of the activity you attended.
  • Click on the Resume button.
  • Click the Continue button until the Evaluation tab is active, and then click the Launch button.
  • Fill out the evaluation and then click submit. Contact hours will then be applied to your transcript. You can view your updated transcript by clicking on the "View Transcript" button.

View the Completing an Evaluation and Claiming Credit tutorial.

For questions or technical support, please email clpd.support@hitchcock.org or call (603) 653-1234.

Type:     Live Activity
67 Registered Users