Dartmouth-Hitchcock logo
Nursing Grand Rounds – Working with Limited English Proficient Patients and Interpreter Services at Dartmouth-Hitchcock

Interpreter Services are critical to ensuring patients with Limited English Proficiency (LEP) receive safe and effective care at D-H. This presentation will increase awareness of services that exist and how to access those services, the risks that LEP experience in accessing healthcare due to language barriers as well as risks to the patient and institution in not using qualified professional interpreters, and the benefits to the patient and institution in using trained professional interpreters.

Activity Date:
Start Date:   May 26, 2021
End Date:  May 26, 2024
Link: View Presentation
  • Samuel Verkhovsky, MIPP, MPH, CoreCHI
    Manager of Medical Interpreter & Translation Services
    Office of Patient Experience, DHMC

There is no fee for this activity, but to receive contact hours you must register online and complete the online Attestation and Evaluation form (you must register to access this form).

Learning Outcome

At the end of this learning activity, participants will be able to describe best practices in working with interpreter services and Limited English Proficient patients at Dartmouth Hitchcock.


Dartmouth-Hitchcock Nursing Continuing Education Council is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

This educational activity carries 1.0 contact hour.

Requirements for Successful Completion

Dartmouth-Hitchcock will award contact hour(s) for successful completion. In order to receive full contact hour credit for this Continuing Nursing Education (CNE) activity, you must:

  • View the entire presentation 
  • Complete the online Attestation of Attendance & Evaluation Form (you must register to access).

The activity director(s), planning committee member(s), speaker(s), author(s) or anyone in a position to control the content have reported NO financial interest or relationship* with various companies. There were no individuals in a position to control the content that refused to disclose.

*A “financial interest or relationship" refers to an equity position, receipt of royalties, consultantship, funding by a research grant, receiving honoraria for educational services elsewhere, or to any other relationship to a company that provides sufficient reason for disclosure, in keeping with the spirit of the stated policy.

Bibliographic Sources
  • Overcoming The Challenges of Providing Care to LEP Patients. Joint Commission Quick Safety Issue 12 May 2015
  • American Community Survey 2018
Provider Contact Information

Provider contact information for questions of the activity or regarding accreditation: 

Director of Continuing Nursing Education, Center for Nursing Excellence
Center for Learning and Professional Development
Dartmouth-Hitchcock Medical Center

Type:     Internet Activity (Enduring Material)
16 Registered Users